Please download the Intel® Graphics - Windows® 10 DCH Driver version 27.20.100.9030 and follow the installation instructions in this link: Clean Installation of Intel® Graphics Drivers in Windows® 10. In this case, we would like to recommend a clean install of the graphics driver testing with the latest generic driver from Intel. Hello you for your response and for all the information provided.Īfter checking the Intel® SSU report, it seems that the laptop is already running the latest customized driver from ACER® ( VGA Driver (UMA) version 27.20.100.8280 *). To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.
Please also provides us with screenshots showing the game settings that you have for this game.ĥ- Also, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system. In order to check this further, could you please confirm the following information?ġ- Did this game Starbound* work fine before? If yes, was there any recent change like driver updates, Windows® updates, or game updates that might be related to the point when this behavior started?Ģ- Just to make sure, when you mentioned " They are not displayed in Screenshots", do you mean if you take a screenshot to capture the behavior, it is not observed in the image/screenshot? If this is the case, could you please share a short video to show the problem?ģ- When you say " tried different screens", do you mean this is happening on the laptop's built-in display and also when using external displays?Ĥ- Please provide detailed step-by-step instructions for us to replicate this behavior. Hello you for posting on the Intel® communities.
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